A Manager's Guide to Better Feedback

Say what matters. Grow what’s important.

ALIGN is a simple, yet powerful framework for giving feedback that’s clear, relational, and change-making. Whether you're a seasoned leader or just stepping into management, ALIGN helps you handle tricky conversations with confidence and without creating defensiveness.

What Is ALIGN?

ALIGN is a five-step conversation tool designed to help leaders deliver feedback that strengthens trust, improves performance, and builds resilient teams.

The ALIGN Feedback Model is one of the core practical tools within collabbWAY's Relational Leadership Method (RLM) — a six-lens framework that develops the full range of capabilities leaders need to lead people well in the real world.

It’s more than a script. It’s a mindset shift.
One that helps you stop avoiding hard conversations and start using these moments to move your team forward, whilst keeping your relationship intact.

Why ALIGN Works

• Keeps you structured when emotions are high

• Sets the tone for collaborative and psychologically safe conversations

• Helps you say the hard thing without being harsh or critical

• Builds shared ownership instead of defensiveness

• Scales from peer-to-peer to high-stakes leader feedback

• Creates clarity and care.

Use ALIGN When

• You’ve been avoiding a conversation that needs to happen

• A team member’s behaviour is affecting morale or results

• You want to build a feedback culture that’s more honest

• You want to model psychologically safe leadership.

Get started with the ALIGN model

ALIGN Feedback Model - Basic Guide

Downloadable Guide
A concise overview of the ALIGN Model with examples and sentence starters to get you started.
Your introduction if you're curious to build your feedbck leadership.

ALIGN Feedback Model – Bundle Pack

A deeper dive into how to use ALIGN across different leadership contexts.
Includes:

• 53-page Guide & Workbook - Full ALIGN walkthrough, step by step

• Scenario-based examples (e.g., performance, collaboration, behaviour) - Conversation Planner

• ALIGN Online Module 19 phases

• Courageous Conversation Script Builder

• Practice, conversation prompts, and reflection templates - 6 leader tools in the ALIGN package

• A mini ALIGN planner tool for 1:1s.

ALIGN Feedback Coaching Session

• ALIGN Feedback Model – Comprehensive Guide, and spporting tools

• A 90-minute coaching session - in-person or Zoom

• Firstly, to understand the context and barriers

• Coaching to prepare you for an honest feedback conversation or unpack one that didn’t go to plan

• Co-design your draft, ALIGN feedback script and practice in action

• Build confidence before the conversation

• Learn strategies when the conversation starts to shift in the wrong direction

• Optional follow-up check-in (15 min).

Price: $79.00

Price: $375.00

Price: Free

ALIGN transformed my approach to feedback, making it constructive and less intimidating for everyone involved.

Lindy B - Team Leader

Integrating ALIGN into our employee meetings has truly connected and improved our team culture for the better. I now coach our new leaders to provide feedback with ALIGN. It's a safe and effective model.

Rachel W - HR Manager

★★★★★

★★★★★

That conversation won't have itself.

Get instant access to the ALIGN Feedback Bundle and walk into your next difficult conversation with clarity, confidence, and connection.